Contact Information

Unsolicited Customer Feedback


Date: 3/12/13
From: Mike M.
Subject: Re: ECB2 Carpet


Thanks.  We and all our customers have enjoyed this carpet quality with the nice latex back. MIT has become a good selling point for us, and the luster that the black has also makes our cabs stand out.

You have been a really great vendor for us.

Thanks mike


Date: 1/15/2013 4:26 PM
From: Ian R.
Subject: Re: Invoice 13377 from Chokes Unlimited

Thank you Verne.
 Hope to deal with you again as some items are hard to get in Australia (gold corners are impossible).  I was lucky to find your website after doing extensive Google searches.
 Thanks for the great communication.
 Ian

Subject:  RE: Invoice from Chokes Unlimited
From:   Jay
Date:   Monday, October 24, 2011 1:47 PM

Hello Verne
     Thank you very much for your efforts!  I really appreciate your understanding for this piddling amount.  Its too bad my customer will never know, but I will remember and will be ordering from your company again!!!  Hope you are having a nice day.
Jay
SAN RAFAEL, CA


Subject:   Re: Invoice from Chokes Unlimited
From:   John H.
Date:   5/2/2010 6:08 PM

I appreciate the phone call and conversation about what I was doing and maybe substituting capacitors of different values.
All of the stuff came quickly. The home-made crossover circuits work very well, thank you.
It was good to do business with you and your firm.
John H.
Modesto, CA



Subject:   Re: Invoice from Chokes Unlimited
From:   Norm M.
Date:   11/24/2009 5:39 PM

Hi Verne,
Items arrived today. Thank`s for a very professional transaction.
Regards,
Norm.
Skye, Victoria, Australia



Subject:   Re: Invoice from Chokes Unlimited
From:   Greg N.
Date:   11/6/2009 5:02 PM

Yes I received the parts today.  You guys rock! I will be able to listen to my sound system this weekend.  I looked at 10 websites before I found what I exactly needed on yours.  I thought I was going to have to buy something and file it down to make it fit.

Greg N.
Oklahoma City, OK



Subject:   THANKS!!
From:   Thomas P.
Date:   10/17/2009  6:12 PM

Got the high pass filter and it works great! Thanks again for your help and fine workmanship. My ribbon tweeters are very happy, too.

Kind Regards,

Thomas P.
Portland, OR



Subject:   Thanks
From:    CJ
Date:    4/8/2009 3:56 PM

Hi Verne,

thanks for shipping so quickly, it has been a pleasure interacting with you.
am sure I'll return for more shopping soon.

thanks
CJ
Round Rock, TX


Subject:   Re: Invoice from Chokes Unlimited
From:    Albert P.
Date:    4/3/2009 4:50 PM

Hi Verne:

Just a quick note to tell you that I received everything and am quite satisfied. Now I am deciding what I need next :)

By the way, while perusing some very high end custom guitar cabs I noticed they were using grilles, handles, and corners identical to those that you supply. You're in good company!

Thanks again!

Albert P.
Anderson, CA



Subject: Thanks
From:    Dan K.
Date:    12/20/2008  1:29 PM

I came across your site by Googleing.  I was giving my youngest son a quick class on crossovers.  I clicked on "The Greatest National Anthem".   WOW thanks.
Then I clicked on "The person of the Week".  That man is incredible, made me cry.  My oldest son is in Afghanistan with the 1st Infantry.  Praise God for people like them!

Dan K.



Subject: Re: Crossover Capacitors
From:    Terry
DATE:    11/11/2008 5:43 PM

Verne,

You were right. The electrolytics tested  fine with an LCR meter. The 4 x 15 microfarads were all around 16.7 and the 2 x 60s were at 60.
Thanks for all of your help it was very much appreciated. If I need parts in the future I will definitely send the business your way.
I replaced two woofers and my 22 year old Cerwin Vegas are back online.

Thanks again

Terry


Subject: Re: Speakers Are Great!
From:    Michael
DATE:    9/15/2007 3:35 PM

Hi Verne,

The speakers arrived, in excellent shape, yesterday.  They were packed really well.  After enlarging the mounting holes on the basket (they were just a hair too small) I installed them in my Behringer Ultratwin.  I think I told you, I bought it from a local music shop for $40.  They thought both of the 30W power amps were shot.  It originally shipped w/2 ea Jensen 10Ē Vintager 35W speakers.  That seemed too low a rating Ė I figured some kid ran it on ď10Ē all the time.  The spkrs were shot.

Iím really amazed at the tonal range of the GW-1038PAís!  In the past Iíve purchased the big name brand replacement speakers from Musicianís Friend, and been pretty disappointed.  The GW-1038PAís in the Behringer solid-state modeling amp sound warmer than the Jensens that I installed last year in my Deluxe Reverb!  Iím 54 years old and grew up on tube gear.  Iíve been playing for over 40 years now and have heard many different speakers.  Youíve done an outstanding job of providing an excellent product combined with a super price.  Thank you.

Regards,
Michael



Subject: Re: CROSSOVER CHOKES
From:    Peter B.
DATE:    03/19/2006, 3:04 PM

Hi Verne,

I have now installed the chokes into my boxes and they sound a lot better, thanks to your help.

Cheers,
Peter B.
Customer Service Manager
Australia



Subject:  How rude of me
Date:      Fri, 3/17/2006, 7:33 PM

I never thanked you for the help ordering the matching woofer and tweeters and the crossovers caps.  Never had I got such detailed help and direction from a parts store before in my life.  I was so impressed I told several people about you and plan to keep on going.  It was as if I had my best friend on the phone talkin.  Now my worries about speaker loss won't be as great :)

Thank you whomever was on the phone.  Your relations are of top quality as are your parts!!

Gary S.
PA


Subject:     Wow
Date:          Tue, 12 Apr 2005 23:55:21 -0500

Hey Verne just had to say thanks for the quick ship.
Got my grills today, that's gotta be a US to Canada speed record!
Thanks,

Brad from Winnipeg


Subject:     Re: speaker terminal
Date:         Thu, 26 Aug 2004 16:27:27 +0800 (GMT+08:00)
From:        "Peter in Hong Kong"

Hi Verne,

I received the speaker cups today.  They are what I have searched for in the last few years, but without any place in Hong Kong selling similar items.
Thanks for your great help and I can now fix my speakers with these cups.

Peter  :-)


Subject:     Speakers
Date:         Mon, 23 Aug 2004 12:43:27 -0400
From:        "William Donahue"

To Whom it May Concern:

Thank you very much for your assistance in replacing a set of old woofers.  I bought a set of Cerwin Vega speakers in the late 70's and the woofers needed
replacement.  I planned to put the speakers in my son's room.

I don't have the name of the person who helped me on the telephone but he was quite patient and helpful and I purchased a pair of the GW212/8 speakers.  The speakers arrived on the day the salesperson said they would and a few minutes later the speakers were repaired and they sound great.

Thank you again for your prompt and professional service.

Bill Donahue


Subject:     Re: PH Pocket Handle for Speaker Boxes
Date:         Sun, 22 Aug 2004 00:22:22 -0400
From:        "Chris H."

Hi again Verne,

Just wanted to say thanks again for my order.  I installed it today and it
works perfectly.  The shipping was awesomely fast as well.  I'll definetely
be coming back to you guys in the future, and I've recommended your products
to a lot of my friends.
Thanks for the great service!

-Chris H.
Vermont


Subject:  Speaker Terminals
Date:   Thu, 24 Jun 2004 06:19:49 +1000
From:    "Martin Porter"

Hi Verne,

Many thanks for the great service and appreciate your help.  Good customer service is rare these days and those who still provide it deserve recogintion.

Regards,
Martin


Subject:   Thank You
Date:   Mon, 24 May 2004 09:39:33 -0400 (EDT)
From:   "Troy Love"

Verne-

I want to say thank you for the great service I received from Chokes
Unlimited.  The customer service and tech support were excellent!  I will
definitely recommend Chokes Unlimited to anyone seeking crossover parts.

Thank you again for the great service.

Troy Love


Subject:   :-) RE: Order for L's and C's
Date:   Sat, 13 Mar 2004 07:04:57 -0800
From:   "A. Watson"

Hi Verne -

I got my L's and C's yesterday, just as I wanted. Beautiful coils! They measured up within a few percent and sound damn good, a helluva lot better than the radio shack coils I've been using.

Thanks, I'll be a returning customer next time I have a need.

Regards,

Austin

ps: I like the C's too.


Subject:   Great Product!....Great Service!
Date:   Thu, 4 Mar 2004 16:02:48 -0500
From:   "Brian R."

Verne,

I just wanted to take a minute to thank you for your help and expertise on getting me some new woofers for my 20 year old Pioneer speakers.  Weeks ago I ordered one woofer to replace one that the foam had rotted and fallen off of and that speaker sounded so good and I turned around and ordered another woofer just like the first one for the other speaker.  Now my 20 year old Pioneers with the new 12" woofers sound better than ever.  The bass has a nice good punch and is very deep and it also allowed my midranges and tweeters to sound better because they are not muffled by the muddy bass I use to get.  So instead of spending hundreds of dollars on new speakers I saved my old ones for $60 by ordering a couple of new GW212/8's from you.  And they fit perfectly in the old holes, even the screw holes lined up perfectly.  Thanks again and I'll order future speakers & speaker parts from your site.
 

Brian
Tiffin, Ohio
March 4, 2004


Subject:   Caps
Date:   Sun, 19 Oct 2003 09:17:41 -0400
From:   "Music Services"

Verne,

Got the caps. How can I thank you for your time and expertise? The crossover is perfect ... as a matter of fact they sound even better than when I had the dual 15 band eq in line.

I really appreciate the time you took and all the knowledge you shared.

You're forever bookmarked!!!

Thanks again,

Bill de Renzo
Music Services, inc.



Subject:  Thanks
Date:   Mon, 24 Mar, 2003 21:00:47 +0000
From:  Ian McKenna

Hi Verne,
I recieved your grills.  They took about a week to come.  I was surprised about the quality and the weight of them.  I like the way they cover the screws and pull off to show off the speakers when needs be.

Thank you once again,
Ian
Northern Ireland



Subject:  Received my order!
Date:  Saturday, August 3, 2002  10:05 AM
From:  Jonathan M.

Verne,

Just wanted to drop you a note. I was surprised when I stopped by the post
office today and they told me that they had a package for me. It was my
speaker grills already! I opened the box only to find what a SUPERIOR
product the grills are. They are much better than what came with the
speakers. Kind of makes me glad that I threw the other ones away. All I can
say is, you have excellent and fast service with a great product. Just so
you know, I live in Charlottesville, and stopped by Crutchfield to see if
they had anything or could help me in anyway since that's where I bought
the speakers. Well after getting the run around for about 3 weeks, I did a
search on the web and found your site. Now I have the speaker grills that I
needed.

Thanks again,

Jonathan M.



Subject:  You Guys know what you're doing
Date:  Fri, 19 Jul 2002 19:11:37 EDT
From:   Prasanna C.

Hi how are you Verne?

I would just like to let you know that I received my Grills in the mail today.  Thank you so much for your quick response and Excellent customer Service.  I will be sure to recommend your company to all my friends and their friends, knowing that they will get great service from you as well.

Thanks!
Prasanna C. -Miami, Fl



Subject:   Re: Speaker Terminals
Date:   Fri, 7 Jun 2002 17:33:04 EDT
From:   Zack Percell

Verne,

I recently ordered some of your SPT's (Speaker Terminals).  They arrived today, and I just wanted to let you know that I am VERY happy with them.  They are exactly what I was looking for, and at a perfect price!

Thanks again for the great, quick service, and I look very forward to doing business with you again in the near future!

Zack Percell



Subject:   (no subject)
Date:    Mon, 14 Jan 2002 00:13:34 EST
From:    Mike Wiseman

Verne:
Mike Wiseman here.  I called you about a week ago after visiting your site and we discussed troubles I was having with my Atlantic Technology right and left front channel speakers.  I'm the guy with the fried coils on the woofer/tweeter crossovers.  You told me that you'd be in Vegas for the show and visit them, and I'll be damned if one of them called me apparently from
the booth.  I believe he said you were there when he was calling.  I want to thank you for that.  Just when I think that there's not much hope for the way we operate with each other in this country a guy like you comes along.  You remembered with absolutely no requirement to do so.  Thank you.  I hope your business is very good and that you prosper from it 'cause people who deal that way deserve the best.

As a matter of fact, that same day, I got an e-mail from one of the guys in the engineering/tech. dept. in Mass., and they're sending me out three coils (upgraded from the originals) free of charge that I can solder on these boards and be done with it.  I am just recently online by the way, and now I'm sold.  In addition, the thoughts and jokes section on your site is just great - refreshing.

All the best - and post this as you wish.
Sincerely,
Mike Wiseman



Subject:   RE: Coil Order
Date:   Mon., 16 Jul 2001 14:47:46 -0500
From:   William Alek

Verne,

I just wanted to let you know that the coils you sent me are working beautifully in my research prototype!

Bill



Subject:   Re: Help
Date:   Tue, 26 Jun 2001 20:09:53 -0600
From:   Doug Rissling

Hi,
I can't thank you enough for all your help...
...
Again, I truly thank you and will definitely recommend you to all.
Doug



Subject:   Info received.
Date:   Wed, 28 Feb 2001 15:04:47 -0800
From:   Rick and Leslie Morris

Verne,
Thanks for your speedy response. I shall keep an eye on your Web Site for additional information as it is the most useful I have found so far.

Thanks for your help,  it is appreciated.
Rick



Subject:   Re: 020401
Date:    Sun, 04 Feb 2001 20:16:41 +0000
From:   Tim O'Leary

Hi:
Thanks for your great customer support
Tim O'



 
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